Grand General Agency

1240 Chicago Dr
Jenison, MI 49428
Phone (800)869-2022
Fax (888)767-0826
Text Line: 616-606-FAST(3278)

The Hartford

Remittance Address (Commercial Lines DIRECT BILL Payments ONLY) 
The Hartford
PO Box 660916
Dallas, TX 75266-0916

In the event express handling is needed and the customer elects not to utilize EFT, the Express Handling address may be used:
REMITCO - The Hartford #916
1010 W. Mockingbird Ln.
Suite 100
Dallas, TX 75247

Pay By Phone 

Phone number for Policyholders (Commercial): (800)327-3636
Phone number for Agents: (800)553-1710
Online: Customer Services Claim Center - Businesses 



Premium Audit - For inquiries as a result of correspondence received or on the processing of an audit.
Eastern Service Center
301 Woods Park Dr
Clinton, NY 13323

Phone: (800)962-6170
Fax: (888)841-5831
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


 Truck Upset/Cargo, Auction or Packer Claims
   Phone number: (866)791-0991
   Monday-Friday, 8 a.m. - 4:30 p.m. (CT)

After hours, weekends, and holidays: (866)791-0991, Option 0 (Answering Service)


  Equine/Livestock Mortality, Poultry and Swine Claims
   Phone number: (800)295-1815
   Monday-Friday, 7:30 a.m. - 4:30 p.m. (CT)

In the event of a life threatening emergency occurring after hours, weekends or holidays, please call: (800)427-4876 (Answering Service)