The Hartford
Remittance Address (Commercial Lines DIRECT BILL Payments ONLY)
The Hartford
PO Box 660916
Dallas, TX 75266-0916
In the event express handling is needed and the customer elects not to utilize EFT, the Express Handling address may be used:
REMITCO – The Hartford #916
1010 W. Mockingbird Ln.
Suite 100
Dallas, TX 75247
Pay By Phone
(866)467-8730
Claims
Phone number for Policyholders (Commercial): (800)327-3636
Phone number for Agents: (800)553-1710
Online: Customer Services Claim Center – Businesses
Premium Audit – For inquiries as a result of correspondence received or on the processing of an audit.
Eastern Service Center
301 Woods Park Dr
Clinton, NY 13323
Phone: (800)962-6170
Fax: (888)841-5831
Email: esc.audit@thehartford.com
Livestock
Truck Upset/Cargo, Auction or Packer Claims
Phone number: (866)791-0991
Monday-Friday, 8 a.m. – 4:30 p.m. (CT)
After hours, weekends, and holidays: (866)791-0991, Option 0 (Answering Service)
Equine/Livestock Mortality, Poultry and Swine Claims
Phone number: (800)295-1815
Monday-Friday, 7:30 a.m. – 4:30 p.m. (CT)
In the event of a life threatening emergency occurring after hours, weekends or holidays, please call: (800)427-4876 (Answering Service)