Remittance Address (Commercial Lines DIRECT BILL Payments ONLY)
PO Box 660916
Dallas, TX 75266-0916
In the event express handling is needed and the customer elects not to utilize EFT, the Express Handling address may be used:
REMITCO – The Hartford #916
1010 W. Mockingbird Ln.
Dallas, TX 75247
Pay By Phone
Phone number for Policyholders (Commercial): (800) 327-3636
Phone number for Agents: (800) 553-1710
Online: Customer Services Claim Center – Businesses
Premium Audit – For inquiries as a result of correspondence received or on the processing of an audit.
Eastern Service Center
301 Woods Park Dr.
Clinton, NY 13323
Phone: (800) 962-6170
Fax: (888) 841-5831
Truck Upset/Cargo, Auction or Packer Claims
Phone: (866) 791-0991
Monday-Friday, 8AM – 4:30 PM (CT)
After hours, weekends, and holidays: (866)791-0991, Option 0 (Answering Service)
Equine/Livestock Mortality, Poultry and Swine Claims
If a “Covered Animal” dies or experiences any Accident, Injury, Sickness, Disease, or Lameness, YOU MUST immediately notify the “Covered Animal’s” veterinarian and The Hartford.
Monday-Friday, 8AM – 4:30PM (CT):
Ph: (800) 295-1815
After Hours or Weekends – If a Life-Threatening Emergency:
Ph: (800) 427-4876